Can I return or exchange items?

Since items are customized and can't be restocked we are unable to accept returns or exchanges.

If it was deemed a printing error or product defect, Customized will replace your item free of charge.

Your return and refund policy is up to you and how you want to handle that with your customers.  We have stores that give customers free returns and exchanges to offer premium customer service.  We also have other stores that don't allow returns or exchanges on custom items.